Privacy Policy

Privacy Policy

Who We Are: Our website address is:
https://www.ladysmithfol.com.
We are a registered non-profit organization operating under British Columbia law and licensed for charitable gaming activities.

Information We Collect

• Website interactions: IP address, browser type, and cookies for analytics and spam detection.
• Comments: Data entered in comment forms, plus IP and browser user agent.
• Raffle participation: Name, email, phone number, and payment details as required by BC Gaming regulations.
• Email communications: If you subscribe, enter contests, or purchase tickets, we collect your email address and your consent for communications.

How We Use Your Information

• To operate and improve our website.
• To administer raffles and comply with BC Gaming licensing requirements.
• To send updates and marketing communications via SendGrid (with your consent).
• For analytics and advertising (Google Analytics 4 and Google Ads).

Cookies & Analytics

We use cookies and similar technologies to understand how visitors use our site and to support advertising features such as remarketing. You can control cookies through your browser settings or opt out using Google's Ad Settings.

Embedded Content

Pages on this site may include embedded content (e.g., raffle widgets). These external services may collect data, use cookies, and monitor your interaction as if you visited their website directly.

Data Sharing

• We share raffle participant data with Raffle Nexus for ticket processing and compliance.
• We use SendGrid for email communications.
• We use Google services for analytics and advertising.
• We do not sell your personal information.

International Data Transfers

Some of our service providers store or process data outside of Canada. As a result, your information may be subject to the laws of those jurisdictions.

Retention

• Raffle records: retained as required by BC Gaming regulations.
• Comments: retained indefinitely unless removal is requested.
• Analytics data: retained according to Google settings.

Your Rights

You have the right to:

• Request access to your personal data
• Request corrections or deletion (subject to legal requirements)
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information below.

Security

We take reasonable measures to protect your information; however, no method of transmission over the internet is completely secure.

Contact for Privacy Inquiries

Privacy Officer: Sam Day, Vice President
Email: info@ladysmithfol.com
Phone: 250-245-5888