Privacy Policy

Privacy Policy

Who We Are: Our website address is: https://www.ladysmithfol.com. We are a registered non-profit organization operating under British Columbia law and licensed for charitable gaming activities.

Information We Collect

• Website interactions: IP address, browser type, and cookies for analytics and spam detection.
• Comments: Data entered in comment forms, plus IP and browser user agent.
• Raffle participation: Name, email, phone number, and payment details as required by BC Gaming regulations.
• Email communications: If you subscribe or enter contests, we collect your email address and consent for marketing.

How We Use Your Information

• To operate and improve our website.
• To comply with BC Gaming licensing requirements.
• To send email updates via SendGrid.
• For analytics and advertising (Google Analytics 4 and Google Ads).

Cookies & Analytics

We use Google Analytics 4 and may enable Google Ads features such as remarketing. Google and third-party vendors use cookies and identifiers to collect data about your visits. You can opt out at Google Ads Settings or Network Advertising Opt-Out.

Embedded Content

Articles may include embedded content (videos, images, etc.) from other websites, which may collect data as if you visited those sites.

Data Sharing

• We share raffle participant data with Rafflebox and SendGrid for ticket processing and email delivery.
• We do not sell or share your data for commercial purposes.

Retention

• Raffle records: As required by BC Gaming regulations.
• Comments: Indefinitely unless requested for removal.
• Analytics: Retained per Google’s standard settings.

Your Rights

• Request a copy of your personal data.
• Ask us to correct or delete your data (except where retention is required by law).
• Withdraw consent for marketing emails anytime.

Security

We implement safeguards to protect your data and comply with BC PIPA and Gaming Policy and Enforcement Branch requirements.

Contact for Privacy Inquiries

Privacy Officer: Sam Day, Vice President
Email: info@ladysmithfol.com
Phone: 250-245-5888